Policies
Terms & Conditions
1. Liability Waiver
By booking a session with Identity Self Healing, you acknowledge and agree that:
- — Reiki, Breathwork, Meditation, and intuitive light-touch techniques are complementary wellness practices and not a substitute for medical or psychological treatment.
- — Andrea Martins is not a licensed medical physician, psychotherapist, or healthcare provider.
- — You are responsible for consulting with a physician regarding any medical conditions or concerns before participating in any session.
- — You understand that results vary by individual and no specific outcome is guaranteed.
- — You voluntarily assume all risks associated with participating in wellness sessions and agree that Identity Self Healing and Andrea Martins are not liable for any injuries, conditions, or outcomes that may arise during or after the session.
By attending any session, you release Identity Self Healing from any claims, liabilities, or damages connected to your participation.
2. Cancellation Policy
To honor both your time and Andrea's, the following policies apply:
- — 24-hour notice is required for cancellations or rescheduling.
- — Cancellations made less than 24 hours before the session will be charged 100% of the session fee.
- — No-shows will also be charged 100% of the session fee.
- — If you arrive late, the session will end at the scheduled time to respect the next client.
- — In case of emergency, exceptions may be considered at Andrea's discretion.
3. Privacy Policy
Identity Self Healing respects and protects your privacy.
- — All personal information, session discussions, and shared experiences are confidential.
- — Your information will never be shared, sold, or disclosed to third parties unless required by law.
- — Any notes taken during sessions are kept securely and used solely for your healing process.
- — You agree not to record sessions without prior consent.
4. General Terms & Conditions
By booking a session, you agree that:
- — Payment is due at the time of booking or at the end of the session, depending on platform requirements.
- — Sessions are for wellness, relaxation, and personal development purposes only.
- — Identity Self Healing reserves the right to refuse service to anyone demonstrating disrespectful, unsafe, or inappropriate behavior.
- — These terms may be updated at any time, and the current version will always apply to future bookings.
